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Muhammad Mustahsan

Strategic Leader Driving Product Innovation & Engineering Excellence
Head of IT & Product Engineering (Transforming Vision into Reality)

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Muhammad Mustahsan

Strategic Leader Driving Product Innovation & Engineering Excellence

With over two decades of expertise in product engineering, software design, development, and team leadership, As a seasoned Head of Department, I have successfully led teams of 500+ professionals across diverse domains including Web and Mobile App development, Product Management, Data Analytics, DevOps, Data Science, RPA, Technical Support/Help desk, and NOC. My proficiency extends to implementing cutting-edge tools and technologies for development, deployment, automation, and monitoring, including AI tools such as GitHub Copilot, OpenAI and Google Vertex AI Codey.

I am passionate about fostering collaboration and leveraging emerging technologies to maintain a competitive edge. Let’s connect to explore potential opportunities for collaboration.

Professional Summary:

    • 20+ years of experience in
      • Software, System & Database Architecture
      • Technical Project, Product and Team Management
      • Enterprise level Applications Development and Management
      • Software Development/Product Life Cycles / Agile Development
    • Experience of implementing lean, result oriented, fast paced & customer centric processes to foster collaboration, knowledge sharing and customer centeredness.
    • Experience of managing large teams (500+ Pros.) to ensure smooth IT Ops, DevOps and SecOps.
    • Experience of dealing and communicating with foreign clients (technical / non-technical) located in USA, Canada, Australia, New Zealand, Germany & Japan.
    • Experience of Microsoft Development Stack as well as Open Source Stack & CMS Systems.
    • Experience of implementing different tools and technologies for development, deployment, automation and monitoring
    • Successfully implemented solutions across diverse industries and domains including Healthcare, Aviation, Process, Production and Financial Management.

Specialties( Languages, Tools, Technologies):

    • Net, C#, Web Services, RESTful Services, ADO.Net, Visual Basic 6.0, PHP, VC++, Assembly
    • HTML, HTML5/CSS3, JavaScript, Jquery, AJAX, KnockoutJS, RequireJS, BootStrap, CSS, AngularJS, ReactNative,
      XML, XSLT, Java, JSP, JSF, OData4j, Eclipselink, JSAPI
    • WordPress, DNN (DotNetNuke), Joomla, Shopify and other CMS platforms
    • MS SQL Server, MY SQL, Oracle, MS Access, SSIS
    • Tomcat, WebLogic, IIS, Citrix XenApp server 6.0, Share Point Server
    • Windows (2000, 2003, 2005, 2008, 2010) Servers, Linux
    • MS Project, Primavera P6,TFS, DevOps Cloud Computing (Azure IaaS, AWS, GCP)
    • Azure Application Insights, Pingdom, Kuma, Sentry, SonarQube
    • Solarwind, CrowdStrike Falcon, Teramind

Resume

Resume

Education
B.I.I.T (University of A.A) Rawalpindi

Master in Computer Science (MCS)

2001 - 2003

Done Masters in Computer Science (MCS). Major subjects include Web Programming, Object Oriented Programming, Software Engineering, System Programming, Artficial Interlegnce, Discrete Logics and Automata Theory.
Experience
CareCloud - MTBC

Head of IT & Engineering (SVP-IT)

08.2023 - Present

CareCloud is a Nasdaq registered USA based healthcare information technology company that offers comprehensive software and services to help medical groups increase revenue, streamline workflow, and modernize the patient experience…

Major Responsibilities Includes

  • Strategies IT, Engineering and Product roadmaps, working closely with the business to align and integrate their respective strategies.
  • Manage all aspects of applications & product development.
  • Responsible for Strategic Planning and Execution of product road map.
  • Lead and manage engineering teams and ensure product development lifecycle.
  • Ensure cross functional collaboration, quality assurance and continuous improvement.
  • Foster a strong customer service mind-set throughout the applications team,
    while championing thought leadership and partnership with the business.
  • Ensure implementation of Cyber Security policies and compliance.
  • Identify potential risks and developing mitigation strategies to minimize disruption
    to product development and delivery.
  • Evaluate team members performance, provide candid feedback and high impact
    coaching that enables (and motivates) them to achieve departmental as well as
    enterprise goals.
  • Fostering a culture of innovation within engineering and cross functional teams.
  • Ensure effective ITOps, DevOps and SecOps
CareCloud - MTBC

Head of Product Engineering

03.2020 - 08.2023

CareCloud is a Nasdaq registered USA based healthcare information technology company that offers comprehensive software and services to help medical groups increase revenue, streamline workflow, and modernize the patient experience…

Major Responsibilities Includes

  • Manage all aspects of applications & product development.
  • Responsible for Strategic Planning and Execution of product road map.
  • Lead and manage engineering teams and ensure product development lifecycle.
  • Ensure cross functional collaboration, quality assurance and continuous improvement.
  • Ensure implementation of Cyber Security policies and compliance.
  • Identify potential risks and developing mitigation strategies to minimize disruption
    to product development and delivery.
  • Fostering a culture of innovation within engineering and cross functional teams.
  • Effective communication with stakeholders and ensure customer satisfaction.
eSolPro (Solution Providers)

Solution Architect & Freelance Consultant

12.2012 - 12.2019

Freelance Consultancy and outsourced services for software, MIS and Web Applications. Core functional areas include

  • Project bidding, Outsourcing and solution proposals
  • Solution & software architecture using .NET and other open source platforms/frameworks.
  • Technology consultancy, Product/Project Management and mentoring services
Shaheen Aero Traders - PAF

Project Lead (Technical)

03.2011 - 02.2020

Responsible to lead software architecture and development teams to build comprehensive web based application that can cover all major functional requirements of enterprise level Logistic, Process and Production Management.

ACHIEVEMENTS: Successfully architect, developed and implemented extended logistic / maintenance management system which covers all major aspects of enterprise level logistics and maintenance operations involved in process, production and aviation industry. A comprehensive custom build application to manage large scale logistic and maintenance processes. Major domain areas include Budgeting, Forecasting, Procurement, Transportation, Supply chain Management, Maintenance tracking and much more…

Advanced Engineering Technology

02.2005 - 12.2012

MIS Consultant   (03.2011 – 12.2012)

Responsible to provide consultancy and technical assistance to extend MIS products especially for Health Care Industry

GM (IT) Product Development   (09.2008 – 03.2011)

• Managing multiple projects and multiple teams
• Developing comprehensive System/Software Architecture.
• Designing best-practices based effective processes
• Assuring on-time deliverable and Quality.
• Working with the GM Business Development in achieving the organizational goals and targets.

ACHIEVEMENTS: Corporate/Panel Billing system for HMIS , Extension of Financial Management System, Inventory Management Integration with POS

Manager Development   (02.2007 – 09.2008)

• Overall IT management, administration and technical support.
• Manage software projects.
• Developing comprehensive System/Software Architecture.
• Assuring project quality and on time delivery of projects.
• Liaising client meetings and organize end-user training.

ACHIEVEMENTS: HMIS Enhancement, Financial Management System

Senior Software Engineer   (05.2005 – 01.2007)

• Project scheduling, designing and integration.
• Lead application development process from design till implementation.
• Conduct client meetings and propose solution architect as per client specs .
• Implement latest IT tools and technologies. Also conduct required training to keep the staff well aware and capable to handle new technologies.

ACHIEVEMENTS: Successful development & implementation of custom build Hospital Management System covering all areas of Hospitals and Medical setups including Reception, OPD, Investigations, Indoor, OT, Billing, Financial Management, Pharmacy, Medical Store and Pharmaceutical Supply Chain Management. Said system was successfully implemented at 35+ locations interlinked via intranet. Solution was web based (ASP.net / MS SQL)

SATUMA Pakistan

System / Software Engineer

12.2003 - 05.2005

  •  Worked under direct supervision of PHD Engineers and scientists.
  • Major duty was to assist my superiors for design and program Micro control systems used for UAVs
  • Develop software applications used for ground control and support systems.
  • Supervise Electronics and Software department.
Additional Courses
Software Quality Assurance

CODE Informatics & IT Training Services

2016

Management Essentials for IT Professionals

Punjab Information Tech Board

2007

Computer Programming

National Institute of Electronics Isb.

2000

Developing MIS

National Institute of Electronics Isb.

2000

Computer for Beginners

National Institute of Electronics Isb.

1999

Skills
Application Architecture
90%
Database Architecture
90%
Application Development
85%
Product Management
90%
ITOps & DevOps
85%
SecOps
85%
Tools & Technologies
Microsoft Stack20
Opensource Stack20
CMS Systems20
HTML5/CSS3,SSRS,Oracle20
MS Project, TFS,JIRA20
DevOps, Azure insight0
Language Skills
English
Urdu

Contacts

Contacts

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